Privacy Policy

This policy explains how Eve's Ease Ltd, trading as RESSETT LAB ("we", "us"), collects and uses personal data when you visit this website or contact us. We are the data controller for this information.

Eve's Ease Ltd is registered in England and Wales, company number 16217818, registered office 86-90 Paul Street, London EC2A 4NE. You can contact us about privacy at partnerships@ressettlab.com.

What we collect

• Contact details you give us when you email us or book a call, such as your name, email address, phone number, job title and organisation.
• Booking information collected by our scheduling provider when you book a discovery call.
• Clinic diagnostic responses: your name, clinic, role, work email, your answers and your score when you complete the GLP-1 Clinic Readiness Diagnostic, and whether you asked for updates.
• Technical information such as IP address and browser type, processed by our hosting provider to deliver and secure the website.

We do not ask for patient health information through this website. Please do not send us identifiable patient data by email.

How we use it and our lawful basis

• To respond to enquiries and arrange calls (legitimate interests, or steps before entering a contract).
• To send you your diagnostic results and follow up about your clinic's needs (legitimate interests).
• To deliver services under a contract with your organisation (contract).
• To send occasional updates about our services to business contacts, which you can opt out of at any time (legitimate interests or consent, as applicable under PECR).
• To keep the website secure and meet legal obligations (legitimate interests and legal obligation).

Who we share it with

We use trusted service providers who process data on our behalf, including our website host (Cloudflare), our email delivery provider (Resend), our email provider and our scheduling provider. Some of these may process data outside the UK. Where they do, we rely on appropriate safeguards such as the UK International Data Transfer Agreement or adequacy regulations. We do not sell personal data.

How long we keep it

We keep enquiry records for up to two years after our last contact, and client records for six years after a contract ends, unless a longer period is required by law.

Your rights

Under UK data protection law you have the right to access, correct, erase, restrict or object to the processing of your personal data, and the right to data portability. Where we rely on consent, you can withdraw it at any time. To exercise any right, email partnerships@ressettlab.com.

You can also complain to the Information Commissioner's Office at ico.org.uk. We would appreciate the chance to resolve your concern first.

Changes

We may update this policy from time to time. The date at the top shows when it was last changed.